Hello friends :(
Yesterday I received this in the mail.
And this is a close up of that sticker. "Officially repaired" ??!!?? They didn't even fill in the info so I could at least track down where it was damaged at!
That envelope was supposed to contain 2 pieces of fabric from Sunny Dyes. 2 absolutely gorgeous pieces of fabric. The envelope was completely empty except for the packing slip. I contacted Sunny Dyes to see if there was any insurance on the package and was told that shipping would have been $32 if they would have added insurance and that they are sorry and I have to file any claims through my post office and to let them know how I make out. I then called my post office to see what all I needed to start a claim and they told me that the shipper has to start the claim process. I have written back to Sunny Dyes to tell them that but have not gotten any response. I have also been talking to Paypal as they have buyer protection and they seemed quite willing to help me if I need them. I really don't want them to take the money from the seller as it really wasn't their fault. While they could have better packaging then that flimsy cereal box cardboard I know it is the fault of the postal service. I will let you all know how I make out.
And some good news I have a page finish on Pitbulls. That makes 4 pages finished.
And I started on the Seventh Day on 12 Days of Christmas.
Thanks for listening to me rant.
I hope the postal service where you are is more trustworthy.
Happy Stitching to you all!
Oh no! How terrible. I hope you get it worked out. The seller didn't seem very willing to help you. Hopefully they will package things better in the future.
ReplyDeleteThanks Sarah! I heard from her again and she offered to sell me some more fabric and she would pay the shipping but I am scared it will get lost again. I am going to the post office first thing Monday to see what they say.
DeleteThis is a terrible experience. I hope that the problem can be solved so that your money won't be completely lost.
ReplyDeleteThanks Brigitte! I have a lost mail report in at Canada Post now so hopefully my fabric is at their lost and found department and they are able to mail it to me. Fingers crossed!
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